REFUND POLICY

Speediance Singapore — by THE SMART HOME GYM PTE. LTD.

Last updated: 8 Nov 2024

Thank you for choosing Speediance by THE SMART HOME GYM PTE. LTD. We are committed to providing you with high-quality products and excellent customer service. Please read our refund policy carefully to understand your rights and obligations.

Replacement and Returns Policy

At Speediance Singapore, we are dedicated to providing quality products. We do not offer refunds for any purchases. However, if you experience a manufacturing defect or an issue with your product, we will, at our discretion, provide one of the following remedies:

  • Repair of the product, or
  • Replacement with a new product.

This decision will be made based on the specific circumstances of the defect.

Exclusions

The following are not covered by our replacement policy:

  • Change of mind.
  • Incorrect purchases.
  • Damage due to misuse, improper maintenance, or unauthorized repairs.
  • Price adjustments or reimbursements due to promotions or sales events.

If you purchase a product just before a sale or promotional discount, we are unable to offer a refund, credit, or price adjustment for the difference.

For Further Assistance

For further assistance or to report an issue, please contact us at [email protected].

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon posting on our website.

For questions, contact us at [email protected]